Support

Paid beta support is handled directly so render, billing, and provider-key issues can be diagnosed quickly.

Include your account email, project ID, render ID, and what you expected to happen.

Use the support package link on the project page, then include the project ID and render ID in the email.

The support package includes the project, ledger summary, job artifacts, and provider readiness state without exposing plaintext provider keys.

For provider-key errors, include the provider name and last test status. Do not send plaintext provider keys by email.